Event Store Cloud Support

Development support

Whether you are migrating to Event Store Cloud or starting a new project, our team of support engineers can help with core EventStoreDB functionality and client code, as well as the network setup for connecting ES Cloud to your existing infrastructure. You'll get access to our support portal where you can create and manage tickets, and you'll deal directly with engineers at Event Store.

Upgrade support

Need to upgrade from an older version of EventStoreDB as part of your migration to ES Cloud? Commercial support customers get assistance with their version upgrades to ensure things go smoothly.

Protect your critical systems

If you encounter issues, you want to know you have help on-hand to get things fixed. Our support team will work with you until resolution and will help you understand the root cause to avoid recurrences.