Developer-led support for EventStoreDB

Protect your production systems with on-hand operational and development support from the engineers at Event Store.

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Keep things running smoothly

Our team is here to support you with operational questions, performance issues, and critical problems.

Covering both the core EventStoreDB database as well as all officially supported clients, our support engineers are well equipped to advise on best practice configuration and help you diagnose issues. And they work closely with our developers to fix any bugs that you encounter.


Stay up to date

Get help with version upgrades so that you can take advantage of the latest features.

Our support engineers are experienced in advising on and supporting EventStoreDB upgrades with minimum downtime. They’ll work with you to plan rolling upgrades of your clusters, and help to ensure that your client connections remain compatible with the new server version.

On-prem and Cloud hosted

Our support plans cover both on-prem and Cloud solutions so whether you self-manage all of your infrastructure, use Event Store Cloud, or have a mix of the two, we’ve got you covered.

Planning on migrating to Event Store Cloud? Support customers can get help with the migration process including online tooling and identifying bespoke options.


Request a quote for EventStoreDB Support

Leave your details using the form below, and we'll get back to you as soon as possible.


Not in production yet? Take a look at our pre-production support

We also offer support plans for pre-production, which aim to get speed up project timelines and make your EventStoreDB project successful. You'll get access to the engineers at Event Store for help with development questions and best practice advice to help you move towards production.

Click here to find out about our pre-production support.